At Disha Pathania Jewellery, accessible through dishapathania.site, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, browse our jewellery collections, submit an enquiry, contact us, or use any services available through our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
When you contact us, submit an enquiry, request information, or place an order, we may collect:
- Full name
- Mobile/telephone number
- Email address
- Billing and shipping address
- Delivery information
- Information provided through enquiry or contact forms
- Any other information you voluntarily provide to us
Transaction Information
If purchases or online transactions are enabled on our website, information necessary to process your order may be collected, such as order details, transaction details, billing information, and delivery information.
Payment card details, passwords, OTPs, or other sensitive payment credentials should not be submitted through ordinary website forms. Payments may be processed through authorised third-party payment service providers, subject to their respective privacy policies and security practices.
Technical Information
When you visit our website, certain technical information may be automatically collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Referring website or source
- General website usage information
This information helps us maintain, secure, and improve our website.
2. How We Use Your Information
We may use the information collected from you to:
- Respond to your enquiries and requests
- Provide information about our jewellery products and services
- Process and manage orders, where applicable
- Arrange delivery of purchased products
- Communicate with you regarding your enquiry or order
- Provide customer support
- Improve our website, products, and user experience
- Maintain website security and prevent fraudulent or unauthorised activity
- Analyse website traffic and usage
- Send promotional or marketing communications where permitted and appropriate
- Comply with applicable legal and regulatory requirements
We collect and use personal information only for legitimate and specified purposes relevant to the services or interactions provided through our website.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember website preferences
- Understand how visitors use our website
- Improve website performance
- Analyse website traffic
- Provide relevant website functionality
- Support marketing and advertising activities, where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Analytics and Third-Party Services
We may use third-party services such as website analytics, hosting, payment gateways, advertising platforms, security services, or other technology providers to operate and improve our website.
These providers may process certain information on our behalf in accordance with their own terms and privacy policies.
Where third-party services are used, we aim to work with service providers that maintain appropriate security and privacy practices.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information where reasonably necessary with:
- Payment service providers
- Shipping and delivery partners
- Website hosting and technology providers
- Analytics and website service providers
- Customer-support service providers
- Professional advisers or service providers
- Government authorities or law-enforcement agencies where required by applicable law
Information shared with service providers will be limited to what is reasonably necessary for the relevant service or purpose.
6. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take appropriate precautions, we cannot guarantee absolute security of information transmitted to or through our website.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, resolve disputes, maintain business records, prevent fraud, or comply with applicable legal obligations.
When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
8. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information regarding the processing of your personal data
- Raise a concern or complaint regarding the handling of your personal information
Where consent is the basis for processing, withdrawal of consent may affect our ability to provide certain services or functionality.
To exercise an applicable privacy right, you may contact us using the details provided below.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
10. External Links
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised “Last Updated” date.
We encourage you to review this page periodically to remain informed about how your information is handled.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.
Website: dishapathania.site
Email: [Add your official business email]
Phone: [Add your official business phone number]
13. Consent
By using our website and voluntarily providing your personal information, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.
Where consent is required by applicable law, we will seek consent in an appropriate manner and provide applicable mechanisms for withdrawing consent.
Disha Pathania Jewellery
Your privacy matters to us.